![]() via the Internet for insurance carriers to view in support of electronic claims. This service allows you to send X-rays, periodontal charts, intraoral pictures, etc. You can send attachments to us electronically through an attachment vendor, Change Healthcare, DentalXchange, NEA or Tesia. Encounter submissions do not require any attachments. Īre attachments required for dental electronic encounters? Or you can call our National Dentist Line at 1-80. We will request any attachments if needed. Or you can submit claims without attachments. ![]() We encourage you to review our Claim Documentation Guidelines to determine which attachments, if any, are required. What types of attachments are required for dental electronic claims?Ĭlaims attachments are not always necessary. We will request any documents if we need them. But we may sometimes need the actual document. We don’t always require the statement of payment or rejection from the primary carrier. If the dentist is having a problem with electronic claims being rejected, who do they call?Ĭall the contact number on the claims status report from the EDI vendor.Īre primary payer Explanation of Benefits statements always required when Aetna is the secondary payer? We check and reject exact duplicates of claims submitted electronically within 180 days of the original claim. And these can be corrected and resubmitted electronically. Electronic claims reports indicate these rejects. This is helpful if a claim is rejected through the vendor for missing or invalid information. You can resubmit all claims and encounters electronically. And you can submit encounters in the same format as claims.Ĭan I resubmit claims and encounters electronically? You can submit all claims and encounters electronically. ![]() Use 60054 for Aetna claims and 68246 for Aetna DMO ® plan encounters.Įffective January 204 for dental Medicare claims.Ĭan I submit all claims and encounters electronically? What are the correct payer IDs for Aetna claims and encounters? Submitting electronic claims and encounters
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